Free shipping in the contiguous United States.
Shipping fees may be applicable at checkout based on local product availability.
Orders are typically received within 3-7 days.
* Some exclusions applyFree shipping for orders over $260.
Shipping fees may be applicable at checkout based on local product availability.
Orders are typically received within 2-3 weeks.
* Some exclusions applyFree shipping for duvet covers.
For other items, shipping fees may be applicable at checkout based on local product availability.
Orders are typically received within 2 weeks to 1 month.
* Some exclusions applyIf your refund request is approved, a credit will be automatically applied to your original method of payment within 7 days. You will be notified via email.
When requesting an exchange, the time it takes for the new item to reach you may vary. To request a time estimate, please email support@ynmhome.com.
Please consider using a trackable shipping service or purchasing shipping insurance, as cannot approve refunds for items we do not receive.
Defects in materials
and workmanship.
Accidental damage.
Damage due to misuse.
Damage from wear and tear.
YNM Home Textile Co., Ltd
13105 40th Rd, 15m,
Flushing, NY 11354
Hangzhou Qianmai E-commerce Co., Ltd Register at: Room 201, Jinsha Century Building,
No.900 Jinsha Avenue, Hangzhou, 310000
株式会社アンキョ
Operated by: 2 Chome Tsukiguma,
Hakata Ward, Fukuoka, 812-0858
Please use our chat function to send a message, ask a specific question, or select an instant answer. If you are messaging about an order, please include the order number. Messages will be answered within 24 - 48 hours.
You may also email YNM at support@ynmhome.com